1.How long will it take for my order to arrive?

Total delivery time = processing time + shipping time

(not including customs delays, weekends, holidays and any unforeseen circumstances)

Processing Time: 2-5 business days

Standard Shipping Time: 10-20 business days

For orders to South America and the Russian Federation, shipping may take more than 1 month due to transport and customs issues. 

2.How can I track my order?

Once your order is shipped, we will send you an email with the corresponding information.

Please allow 1-2 business days for tracking information to be available.

3.What if the package doesn’t arrive?

If you don’t get your package 60 days after it was shipped, please contact us at info@ling-ame.com . We’ll either resent a new one to you or give you a full refund.